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Crime prevention Hertfordshire

Smartphone fraud

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It’s helpful to think of smartphones as powerful computers – you need to take all the protective measures with a smartphone that you do with a desktop or laptop computer.

Some estimates put the value of data on an average smartphone higher than the value of the phone itself – so it’s very important to keep it secure.

Public Wi-Fi

The risks associated with public Wi-Fi is that others can intercept what you are doing online.
  • Unless you are using a secure web page, do not send or receive private information when using public Wi-Fi.
  • Wherever possible, use well-known, commercial hotspot providers such as BT OpenZone or O2.
  • Businesspeople wishing to access their corporate network should use a secure, encrypted Virtual Private Network (VPN).
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  • Update your operating system when you are given the chance – this will include the latest security upgrades that protect against new threats.
  • Look into anti-virus software for your mobile – some banks offer free software for their customers.


  • Don’t reply to unsolicited texts, such as those offering compensation for an accident – not even with a STOP text. 
  • Legitimate companies, such as mobile phone providers, will not ask you to provide sensitive information via text. Again, don’t reply to this kind of text.

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