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Crime prevention Hertfordshire

Identity fraud

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Your personal details are extremely valuable. Fraudsters can use them to impersonate you to commit crimes – which can lead to great financial cost and could make it difficult for you to obtain loans, credit cards or a mortgage.


  • Use different passwords for each site, especially those that hold financial information.
  • Ensure you use a unique and strong password for your email, because, if compromised, it could be used to reset or change your other passwords.
  • Keep your anti-virus software up to date.


  • If you move house, redirect your post to your new home through a postal service.
  • Don’t throw out anything with your name, address or financial details without shredding it first.
If you receive an email or call from what appears to be your bank follow the advice below.
  • Do not reveal your full password, login details or account numbers. Banks will never ask for your PIN or for a whole security number or password
  • If you are suspicious of the person on the line, either call your bank on a separate phone or wait five minutes before calling your bank or other provider. If you hang up and ring your bank immediately on the same phone, scammers can keep the line open and pretend to be the bank
  • Check your statements carefully and report anything suspicious to your bank or financial service provider

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